Privacy Policy

Last updated: 06/11/2025

This Privacy Policy describes how The Prosperous Therapist, a DBA of Ravel Mental Health LLC (“we” or “us”), collects, uses, and shares your personal information when you use our website www.theprosperoustherapist.com (the “Site”). This Privacy Policy applies to all visitors to the Site. By visiting and using the Site, you accept and agree to be bound by the terms of this Privacy Policy. If you do not agree with the practices described here, please do not provide us with your personal information or interact with the Site.

TOPICS:

Personal information we collect
How we use your personal information
How we share your personal information
How we store your data
Your data protection rights
Third-party websites
Changes
Complaints
Contact Us

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect information as you browse the Site, such as individual web pages viewed, referral sources, search terms, and interactions with the Site. This automatically collected information is referred to as Device Information.

We collect Device Information using:

Cookies: Data files placed on your device (for more information, visit www.allaboutcookies.org).
Log Files: Track actions on the Site, collecting IP address, browser type, ISP, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files used to analyze browsing behavior.

We also collect information you voluntarily provide to us directly. This Provided Information includes:

Personal identification information (name, email address, phone number, etc.)
Billing information (billing address, shipping address, payment information, etc.)

For the purposes of this Privacy Policy, Personal Information includes both Device Information and Provided Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use Provided Information to:

Fulfill orders placed through the Site (including processing payments, delivering products, and providing invoices or confirmations).
Communicate with you.
Provide customer service, support, and respond to inquiries.
Improve the Site and the services we offer.
Screen for potential fraud or abuse.

We use Device Information to:

Help identify and prevent potential fraud or risk (particularly via IP address).
Optimize and improve Site performance and user experience.
Generate analytics about how users interact with the Site.
Assess marketing campaign effectiveness.

HOW WE SHARE YOUR PERSONAL INFORMATION

We do not sell, trade, or rent your Personal Information for marketing purposes. We may share your Personal Information with trusted third-party service providers to assist with the following:

Secure payment processing.
Email communication management.
Fraud detection and security monitoring.
Website analytics and performance optimization.

For example, we use Google Analytics to better understand how users interact with our Site. You can review Google’s privacy practices here: https://www.google.com/intl/en/policies/privacy/, and opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also disclose Personal Information:

To comply with legal obligations, such as responding to subpoenas, court orders, or lawful requests from authorities.
To protect our legal rights, safety, or property, and the rights, safety, or property of others.

HOW WE STORE YOUR DATA

We implement appropriate industry-standard security measures (including encryption, access controls, and secure servers) to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or storage system is completely secure. Submission of Personal Information is done at your own risk.

We retain your Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, unless you request deletion.

YOUR DATA PROTECTION RIGHTS

If you are a resident of the European Economic Area (EEA) or the UK, you have the right to:

Access your Personal Information.
Correct or update your Personal Information.
Request deletion of your Personal Information.
Restrict or object to the processing of your data.
Request transfer of your Personal Information to another organization.
Lodge a complaint with your local data protection authority.

If you wish to exercise any of these rights, please contact us using the information below. Please note that your information may be transferred to countries outside of Europe, including the United States and Canada.

THIRD-PARTY WEBSITES

This Privacy Policy applies only to this Site. We are not responsible for the data practices, privacy policies, or content of any third-party websites linked from our Site. We encourage you to review the privacy policies of any external sites you visit.

CHANGES

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. The updated version will always be posted on this page with the revised date. Continued use of the Site after changes constitutes your acceptance of the revised Privacy Policy.

COMPLAINTS

If you have any complaints or concerns about our use of your Personal Information, please contact us directly so we can attempt to resolve the issue. EEA residents may also lodge complaints with their local data protection authorities, such as the Information Commissioner’s Office (ICO) in the UK.